Benefits
Our 3rd Party Content Program offers several key benefits which collectively help in delivering value to clients, increasing exposure to new prospects, and expanding usage.
- Increased Usage and Opportunities: Lucy drives increased usage of the provider's valuable data, creating up-sell and new engagement opportunities, enabling clients with more information for better decision making.
- Quick Access to Provider Content: Mutual clients can quickly pinpoint and take advantage of provider content through natural language queries in the flow of their work.
- Unified Data Access: Clients can leverage provider data along with all their internal data sources via one simple interface.
- Marketing Exposure: Providers receive marketing exposure from Capacity, including content highlighted in marketing materials, product overview, and prospect demonstrations.
- Client Referral Channels: Lucy creates client referral channels via Capacity and our 19,000+ customers.
- Expanded Capabilities & Enhanced Client Experience: Clients can retrieve customized content and Lucy has the ability to highlight specific content or new offerings in app to enhance the user experience.
- Insight into User Queries: Providers gain insight into the types of questions users are asking around their content.
Our team is dedicated to ensuring that providers' valuable data is protected and used responsibly.
- Data Access Management: Lucy is a multi-tenant, SaaS platform where data access is strictly managed to each individual user's personal subscriptions. Lucy only shows the user the data they have a license to use.
- Adherence to Licensing Models: Lucy strictly adheres to licensing models and ensures transparency on how the platform will be provisioned to support those models.
- User Validation Checks: Before onboarding new clients, Lucy conducts user validation checks to ensure compliance and proper usage.
- Collaboration on User Experience: Lucy collaborates with providers on how their content should be parsed, interpreted, and displayed. This ensures that the content is presented in a way that aligns with the provider's expectations.