User can’t select previous or next answer icons within an answer
Follow the steps below to troubleshoot when a user can’t select previous or next answer icons within an answer.
| Can user select “<- Prev Answer“ or “Next Answer ->” answer icons? | No |
| Is the answer in question the first or last answer for the particular question? | No |
| Does following the general guidelines address the issue? | No |
| Contact tier II support |