• Getting Started with Answer Engine
    • Asking Questions
      • Research Mode
        • Answer Actions
          • Advanced Search
            • Chat Application Integrations
            • Navigation
              • Admin Capabilities
                • Delivery & Adoption
                  • Reporting
                    • Managing Content in Lucy
                      • Managing Users and Access
                      • Integrations
                        • Connectors
                          • Lucy APIs
                            • User Authentication
                              • Email
                              • 3rd Party Integrations
                                • Integration Overview
                                  • Integrations
                                    • Provider Reporting
                                    • Troubleshooting
                                      • Accessing Lucy
                                        • Homepage
                                          • Search
                                            • Chat
                                              • Lucy Assist
                                                • Filters
                                                  • Navigating an Answer
                                                    • Training an Answer
                                                      • Interacting with an Answer
                                                        • Filename View
                                                          • Discover
                                                            • Edit Profile
                                                              • Admin
                                                                • Navigation Bar
                                                                  • Recent
                                                                    • Saved
                                                                      • Quick Links
                                                                        • Shared
                                                                        • Content Management System (CMS)
                                                                          • Communities
                                                                            • Capabilities
                                                                          Knowledge Center
                                                                            • Getting Started with Answer Engine
                                                                              • Asking Questions
                                                                                • Research Mode
                                                                                  • Answer Actions
                                                                                    • Advanced Search
                                                                                      • Chat Application Integrations
                                                                                      • Navigation
                                                                                        • Admin Capabilities
                                                                                          • Delivery & Adoption
                                                                                            • Reporting
                                                                                              • Managing Content in Lucy
                                                                                                • Managing Users and Access
                                                                                                • Integrations
                                                                                                  • Connectors
                                                                                                    • Lucy APIs
                                                                                                      • User Authentication
                                                                                                        • Email
                                                                                                        • 3rd Party Integrations
                                                                                                          • Integration Overview
                                                                                                            • Integrations
                                                                                                              • Provider Reporting
                                                                                                              • Troubleshooting
                                                                                                                • Accessing Lucy
                                                                                                                  • Homepage
                                                                                                                    • Search
                                                                                                                      • Chat
                                                                                                                        • Lucy Assist
                                                                                                                          • Filters
                                                                                                                            • Navigating an Answer
                                                                                                                              • Training an Answer
                                                                                                                                • Interacting with an Answer
                                                                                                                                  • Filename View
                                                                                                                                    • Discover
                                                                                                                                      • Edit Profile
                                                                                                                                        • Admin
                                                                                                                                          • Navigation Bar
                                                                                                                                            • Recent
                                                                                                                                              • Saved
                                                                                                                                                • Quick Links
                                                                                                                                                  • Shared
                                                                                                                                                  • Content Management System (CMS)
                                                                                                                                                    • Communities
                                                                                                                                                      • Capabilities
                                                                                                                                                    1. Home
                                                                                                                                                    2. Troubleshooting
                                                                                                                                                    3. Chat

                                                                                                                                                    Chat

                                                                                                                                                    There is no search bar or clicking into the search bar doesn't allow user to type a question
                                                                                                                                                    Clicking a previous question in the chat history does not fire the question
                                                                                                                                                    Clicking Remove question in the chat does not remove it
                                                                                                                                                    Previously asked questions and Lucy's responses do not display in chat history
                                                                                                                                                    Clicking Edit question in the chat does not populate the question in the search bar
                                                                                                                                                    Knowledge Center