Clicking ‘No’ when Lucy asks ‘Did you find what you are looking for?’ does nothing
Follow the steps below to troubleshoot when clicking ‘No’ when Lucy asks ‘Did you find what you are looking for?’ does nothing.
| Does Lucy ask "Did you find what you are looking for?" | No |
| If yes, does Lucy present the option to click 'Yes' or 'No' | No |
| If yes, after selecting 'No' does Lucy pop-up a text box asking for more context on what the user was hoping to find? | No |
| Contact tier II support |