User is unable to unsubscribe to Capabilities section that they have access to
Follow the steps below to troubleshoot when a user is unable to unsubscribe to Capabilities section that they have access to.
| When they click on a section does it become un-highlighted? | No |
| If yes, is the section removed from their Capabilities page? | No |
| If yes, is the section on with priority? | Yes |
| Contact tier II support |