User can’t share an answer within the Shared With Me Section
Follow the steps below to troubleshoot when a user can’t share an answer within the Shared With Me Section.
| When they click share does the share pop-up display? | No |
| If yes, are they able to select users to share with? | No |
| If yes, after clicking send is the user who was checked to receive the answer able to view it in their Shared section? | No |
| Contact tier II support |