Lucy Support Overview

Welcome to the Lucy support page! Below you can find answers to frequently asked troubleshooting questions, explanations of key features, and more.

All user issues will be first directed to support@lucy.ai via the Support link in Lucy which brings users to the support portal. Next, the Lucy Support team will triage the feedback and leverage this page to determine if any items need to be escalated to the Lucy team. 

For questions contact:

Lucy Team Tier II Email for Lucy Issues: support@lucy.ai


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