Assigned a source, community, or capability to a role but it is not displaying for users who are assigned to that role

Follow the steps below to troubleshoot when assigned a source, community, or capability to a role but it is not displaying for users who are assigned to that role.

Is there content in the source, community, or capability section?Yes
Are they able to see the content upon source filtering?No
Are they able to see it after a page reload?No
Contact tier II support 

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