Assigned a source, community, or capability to a role but it is not displaying for users who are assigned to that role
Follow the steps below to troubleshoot when assigned a source, community, or capability to a role but it is not displaying for users who are assigned to that role.
Is there content in the source, community, or capability section? | Yes |
Are they able to see the content upon source filtering? | No |
Are they able to see it after a page reload? | No |
Contact tier II support |