SSO pass through to 3rd party applications
Follow the steps below to troubleshoot issues with SSO pass throughs to 3rd party applications.
Upon accessing the 3rd party application or webpage in question, is user passed directly into the said application or webpage? | No |
Is the login page displayed? | No |
Does user have credentials for the 3rd party application in question? | No |
If yes, can user login with the credentials? | No |
Contact 3rd party support |