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                                                              • Getting Started with Lucy
                                                                • Asking Questions
                                                                  • Answer Actions
                                                                    • Advanced Search
                                                                      • Chat Application Integrations
                                                                      • Navigation
                                                                        • Admin Capabilities
                                                                          • Reporting
                                                                            • Managing Content in Lucy
                                                                              • Managing Users and Access
                                                                                • Setting Up Lucy
                                                                                • Troubleshooting
                                                                                  • Lucy
                                                                                    • Accessing Lucy
                                                                                      • Homepage
                                                                                        • Search
                                                                                          • Chat
                                                                                            • Lucy Assist
                                                                                              • Filters
                                                                                                • Navigating an Answer
                                                                                                  • Training an Answer
                                                                                                    • Interacting with an Answer
                                                                                                      • Filename View
                                                                                                        • Discover
                                                                                                          • Edit Profile
                                                                                                            • Admin
                                                                                                              • Navigation Bar
                                                                                                                • Recent
                                                                                                                  • Saved
                                                                                                                    • Quick Links
                                                                                                                      • Shared
                                                                                                                      • Content Management System (CMS)
                                                                                                                        • Communities
                                                                                                                          • Capabilities
                                                                                                                      • 3rd Party Integrations
                                                                                                                        • Integration Details
                                                                                                                        1. Home
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                                                                                                                        3. Lucy
                                                                                                                        4. Interacting with an Answer
                                                                                                                        5. User unable to view more information within an answer

                                                                                                                        User unable to view more information within an answer

                                                                                                                        Follow the steps below to troubleshoot user unable to view more information within an answer.

                                                                                                                        Did clicking view more information open a pop-up on the left side of the answer?No
                                                                                                                        Contact tier II support 

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