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                                                                          Knowledge Center
                                                                            • Getting Started with Answer Engine
                                                                              • Asking Questions
                                                                                • Research Mode
                                                                                  • Answer Actions
                                                                                    • Advanced Search
                                                                                      • Chat Application Integrations
                                                                                      • Navigation
                                                                                        • Admin Capabilities
                                                                                          • Delivery & Adoption
                                                                                            • Reporting
                                                                                              • Managing Content in Lucy
                                                                                                • Managing Users and Access
                                                                                                • Integrations
                                                                                                  • Connectors
                                                                                                    • Lucy APIs
                                                                                                      • User Authentication
                                                                                                        • Email
                                                                                                        • 3rd Party Integrations
                                                                                                          • Integration Overview
                                                                                                            • Integrations
                                                                                                              • Provider Reporting
                                                                                                              • Troubleshooting
                                                                                                                • Accessing Lucy
                                                                                                                  • Homepage
                                                                                                                    • Search
                                                                                                                      • Chat
                                                                                                                        • Lucy Assist
                                                                                                                          • Filters
                                                                                                                            • Navigating an Answer
                                                                                                                              • Training an Answer
                                                                                                                                • Interacting with an Answer
                                                                                                                                  • Filename View
                                                                                                                                    • Discover
                                                                                                                                      • Edit Profile
                                                                                                                                        • Admin
                                                                                                                                          • Navigation Bar
                                                                                                                                            • Recent
                                                                                                                                              • Saved
                                                                                                                                                • Quick Links
                                                                                                                                                  • Shared
                                                                                                                                                  • Content Management System (CMS)
                                                                                                                                                    • Communities
                                                                                                                                                      • Capabilities
                                                                                                                                                    1. Home
                                                                                                                                                    2. Troubleshooting
                                                                                                                                                    3. Interacting with an Answer
                                                                                                                                                    4. User unable to view more information within an answer

                                                                                                                                                    User unable to view more information within an answer

                                                                                                                                                    Follow the steps below to troubleshoot user unable to view more information within an answer.

                                                                                                                                                    Did clicking view more information open a pop-up on the left side of the answer?No
                                                                                                                                                    Contact tier II support 

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