Unable to add Suggested Questions
Follow the steps below to troubleshoot when unable to add Suggested Questions.
| Is the Add Suggestion button visible and clickable? | No |
| If yes, does clicking the button open the Add Suggested Question pop-up? | No |
| If yes, does clicking save when all fields are filled out close the pop-up? | No |
| If yes, is the suggested question added after a page refresh? | No |
| Contact tier II support |